Deposit and withdrawal methods
Fund your account and take money out using payment methods that are already in use across Australia. No method carries a fee from us, and processing times are listed for each one.
Amounts are in Australian dollars. Your bank or card provider may charge its own fees, particularly for payments that involve another currency.
Deposit methods
Deposits go through your own name only. We cannot accept payments from third parties.
| Payment method | Type | Fee | Processing time | Details |
|---|---|---|---|---|
| PayPal | eWallet | Free | Instant | Fund your account from your PayPal balance or from a card or bank account linked to PayPal. The deposit normally appears as soon as the payment is confirmed. |
| Visa | Debit / credit card | Free | Instant | Pay with an Australian-issued Visa debit or credit card. Your bank may ask for extra confirmation through Visa Secure before the payment is approved. |
| Mastercard | Debit / credit card | Free | Instant | Pay with a Mastercard debit or credit card. Identity Check may prompt you in your banking app, after which the deposit is credited straight away. |
| Apple Pay | Mobile wallet | Free | Instant | Use a card stored in Apple Wallet on iPhone, iPad or Mac. Payments are authorised with Face ID, Touch ID or your passcode. |
| Google Pay | Mobile wallet | Free | Instant | Use a card saved to Google Pay on a compatible Android device. After you authenticate, the deposit is normally credited without delay. |
| PayID / bank transfer | Bank transfer | Free | Instant | Send an instant payment from your Australian bank account using PayID. Most major banks process these in seconds, at any hour. |
Withdrawal methods
As a rule, money goes back by the route it came in. That keeps the payment trail clean and protects you from fraud.
| Payment method | Type | Fee | Processing time | Details |
|---|---|---|---|---|
| PayPal | eWallet | Free | Within 24 hours | If you funded your account with PayPal, withdrawals are returned to the same PayPal account. Once approved, funds are normally available within 24 hours. |
| Visa | Debit / credit card | Free | 1–5 business days | Withdrawals go back to the Visa card used for the deposit where your bank supports it. The final timing depends on the card issuer and your bank. |
| Mastercard | Debit / credit card | Free | 1–5 business days | Funds are usually returned to the Mastercard used to deposit. Processing depends on the issuing bank and the card network. |
| PayID / bank transfer | Bank transfer | Free | 1–3 business days | Withdraw to an Australian bank account in your own name. Allow up to three business days after approval for the funds to settle. |
Processing time counts from the moment a request is approved. Verification checks happen first and can add time. Read the withdrawal policy for the full picture.
How a deposit works
Choose a method
Select a method that is in your own name and enter the amount, from A$250 on the Basic plan.
Confirm the payment
Approve it with your bank, card provider, PayPal or wallet. You may be asked for extra confirmation.
See it in your account
Most deposits are credited immediately, and you receive an email receipt.
Good to know
- Name match. The name on the payment method must match the name on your account.
- Currency. Pay in Australian dollars. If your card is in another currency, your bank may add a conversion charge.
- Public holidays. Bank transfers and card settlements can be slower on public holidays.
- Limits. Per-transaction limits depend on your verification level and are shown before you pay.
- Return route. Withdrawals go back by the route used to fund, which keeps your money trail clear.
Questions? Your account manager can look up the status of any payment.